|
When a company decides on what product strategy or advertising strategy they should use, the company will speculate consumer’s reactions. Marketing researchers also focuses on consumer behavior, which has interacting relations to company's marketing action. However, it is becoming harder especially for students, to understand the consumer behavior theory because many researchers ideas are interwoven with each other. In this course, we will study various research topics, such as "satisfaction", "participation", "knowledge", and "fashion" by following the framework describing consumer’s action when selecting a certain brand and actions when searching for information.
The lecture will proceed along the following contents.
1. Brand selection model -Why the brand become popular?-
2. Research on customer satisfaction -Should company pursues CS truly?-
3. Addition of Information search action -What information does consumer need?-
4. Research on consumer participation -Can company make profit without information?-
5. Research on consumer knowledge -Multiplicity of knowledge-
6. Mechanism on fashion -Role of communication between consumers-
A scholastic evaluation will be based on the term exam in autumn. “A” will be granted to those with the understanding of the existing models introduced in the lectures (or to those with an original view of substituting models). Attendance will most likely be taken into account.
Textbooks will not be specified. When there are students asking for recommendation of reference books, the student will be personally introduced to books which fulfills the needs of his /her concern and the degree of his/her understanding.
Although prior knowledge is not expected, it is recommended that you have already taken the subject of "Advanced Study of Micro Marketing (Advertising)", or "Advanced Study of Macro Marketing (Product Differentiation and Advertising)."
Source: Faculty of Business & Commerce, Keio Univ. ed. Rishu Annai ,
(J to E translated by Keisuke Kajiyama and Yuka Nakamura)
|
|